Brand Certified
Macmillan Cancer Information And Support Centre - Hammersmith, London
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
Business Details
Macmillan Information and Support Centre, London, Fulham Palace Road
W6 8RF, United Kingdom
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
+44 2033 135170
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
http://www.imperial.nhs.uk/our-services/cancer-services
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
About
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Macmillan Information and Support service at Imperial College Healthcare NHS Trust offers free, confidential support and information to those affected by cancer. Whether you are living with or beyond cancer, or you are a family member, friend or carer, we are here to support you. Our service offers the opportunity to talk to one of our team one-on-one, about whatever matters the most to you. We offer a range of support both face-to-face, via telephone and online. We run weekly online groups for those affected by cancer. These groups offer a space to connect with others, share experiences, and benefit from peer-to-peer support.Our Macmillan Benefits adviser can also offer patients of Imperial College Healthcare NHS Trust tailored advice on any questions or concerns you may have in regard to your finances. We can help you to understand what money is available to you, as well as supporting you in completing applications for support. We provide a wide range of literature, available in different formats and languages. Our centre doors are open Monday - Friday. You are welcome to pop in and help yourself to our information booklets. Our Macmillan information specialist is available Tuesday & Wednesday 8:00-18:00, and Thursday 8:00-17:30. The centre is manned by a volunteer on Fridays. Outside of these times, please call and leave us a message, or send us an email, and we will get back to you as soon as possible.
Location
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
Macmillan Cancer Information And Support Centre - Hammersmith, London
Macmillan Information and Support Centre, London, Fulham Palace Road
W6 8RF, United Kingdom
Hours
Certified by Macmillan Cancer Information And Support Centre - Hammersmith, London • May 24, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 5:30 PM
FridayClosed
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Cancer Information And Support Centre - Hammersmith, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Cancer Information and Support Centre offer?
The centre offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
How can I contact the Macmillan Support Line for cancer support?
You can contact the Macmillan Support Line for free by calling 0808 239 5724, available 7 days a week from 8 am to 8 pm.
Where is the Macmillan Cancer Information and Support Centre located?
It is located at Charing Cross Hospital, Fulham Palace Road, Hammersmith, London, W6 8RF, UK.
What are the opening hours of the Macmillan Cancer Information and Support Centre?
The centre is open Monday to Wednesday from 8 am to 6 pm, and Thursday from 8 am to 5:30 pm. It is closed on Friday, Saturday, and Sunday.
Are calls to the Macmillan Support Line free?
Yes, calls to the Support Line on 0800 808 0000 are free from all UK landlines and mobile phones; charges may apply from business lines or when calling from outside the UK.
Does Macmillan Cancer Support provide information in British Sign Language or other languages?
Yes, cancer information is available in British Sign Language and various other languages to meet diverse needs.
What nearby facilities can I access when visiting the Macmillan Centre at Charing Cross Hospital?
Nearby facilities include the British Red Cross, Charing Cross Hospital, Rowlands Pharmacy, and the Imperial School of Anaesthesia, offering additional medical and support services.
Where can I find food and refreshments near the Macmillan Centre?
You can visit nearby eateries such as Subway, Costa Coffee, Delice de France bakery, Pizza Express, The Den café, Bella Boos ice cream shop, and Café Floral.
How can nearby transit or landmarks help me reach the Macmillan Cancer Support Centre?
Charing Cross Hospital is a known landmark near the centre and has a train station, helping visitors navigate to the location easily via public transport.
Does Macmillan Cancer Information and Support Centre offer financial help related to cancer?
Yes, Macmillan provides small, means-tested grants to help with extra costs of living with cancer. More information is available online or by calling their helpline.
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